Privacy policy

At Rustic Charm Rentals, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data—especially when you interact with our website and booking system, which is powered by Booqable.

How and why we use cookies

Effective Date: May 1, 2025

At Rustic Charm Rentals, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data—especially when you interact with our website and booking system, which is powered by Booqable.

🌿 Information We Collect

When you use our website or submit a rental request, we may collect:

  • Personal Information: Name, email, phone number, event details, billing address, and payment information.
  • Booking Details: Items rented, rental dates, delivery/pickup preferences.
  • Technical Data: IP address, browser type, device info, and usage patterns via cookies and analytics tools.

All booking-related data is securely processed through Booqable, our rental management platform.

💼 Use of Booqable

Our booking system is hosted and managed by Booqable, which may collect and store your data on our behalf. Booqable adheres to strict privacy and security standards. For more information, you can review Booqable’s Privacy Policy.

💌 How We Use Your Information

We use your data to:

  • Respond to inquiries and provide quotes
  • Manage bookings and payments
  • Communicate updates or promotional offers (only if you opt in)
  • Improve our website and customer experience

We do not sell or share your personal information with third parties for marketing purposes.

🔐 Data Security

We take reasonable steps to protect your data, including SSL encryption and secure payment processing via Booqable. However, no online transmission is 100% secure, so we cannot guarantee absolute protection.

🍪 Cookies & Analytics

Our website may use cookies to enhance your browsing experience and gather usage data. You can disable cookies in your browser settings if you prefer.

📬 Your Rights & Choices

You can:

  • Opt out of marketing communications at any time
  • Request access to or deletion of your personal data by contacting us

📞 Contact Us

If you have questions about this Privacy Policy or how your data is handled, please reach out: